In the light of the worldwide Coronavirus pandemic, a strict Covid-19 protocol is in place at HESC. Your health and safety are of utmost importance to us and we value your cooperation in this respect. Guests found to be unwell or running a temperature, will not be admitted onto the premises.

GUEST EXPERIENCE

  • Temperature screening on arrival and daily thereafter
  • Hand sanitisation required on entering HESC premises and all facilities
  • Social distancing compulsory
  • Wearing of masks compulsory

Accommodation and HESC premises

  • Accommodation facilities are sanitised and deep-cleansed after each visit, and our premises daily
  • Strict hygiene is observed in the preparation of all food and beverages
  • Social distancing is practised at the deli and in the curio shop

Tours and game drives

  • Game-viewing vehicles are sanitised after every trip
  • Hand sanitisation is required before each game drive
  • Social distancing is practised – only 7 passengers per vehicle
  • Snacks and drinks are individually wrapped
  • No shared binoculars will be provided

Staff monitoring & compliance

  • Daily temperature screening
  • Covid -19 officer monitors all activities and protocols
  • Wearing of masks compulsory
  • Social distancing practised

ANIMAL INTERACTION POLICY

HESC maintains a strict policy of no contact or interaction with animals kept on the property. Our policy is aligned with international trends based on animal ethics and welfare and is aimed at ensuring the safety and health of both animals and visitors. Our policy further endorses the right of animals to live a life without fear, which is often the consequence of close contact with humans with whom they are not acquainted. We avoid human-imprinting, whereby the animals will identify more with humans than with their own species and cause them to become problem animals once released.